Delete Your Astronath Account
You can delete your Astronath account, and the personal data in it, whenever you like. This page explains how, what is deleted, what we have to keep, and what happens if you sign up again later.
How to delete your account
On the website
- Sign in at astronath.com and open your Profile.
- Choose “Delete account” at the bottom of the page.
- Read what will happen, type DELETE to confirm, and choose “Delete my account”. Your account is deleted straight away and you are signed out.
In the Astronath app
- Open Profile and tap “Delete account”.
- Type DELETE to confirm. Your account is deleted straight away and you are signed out.
If you can't sign in
Email our support team (address below) with the subject “Delete my account”, from the email address on the account, or mention the mobile number registered on it. We will confirm that the account is yours, delete it within 30 days, and let you know when it is done.
What is deleted
- Your sign-in: password, Google and Truecaller links.
- Your name, username, email address and mobile number.
- Your birth details and the profile used for your readings.
- Saved chats, notifications and your referral code.
- Your mobile number on the records of past calls with Pandit Ji.
What we keep, and why
Indian tax and accounting law requires us to keep some records even after an account is deleted. They are linked only to an internal account ID, not to your name, email or number:
- Payment records (Razorpay order and payment IDs, amount, date and status), generally for up to 8 years.
- The coin ledger: the coins added to and spent from the account.
- Billing records of calls with Pandit Ji (date, length and coins charged).
- A coded record (a one-way keyed hash) of the mobile number and email, explained below.
Your coins
Coins left in your wallet, bought or free, are forfeited when the account is deleted. They can't be restored, moved to another account or refunded afterwards. If you are due a refund under our Cancellation and Refund Policy, ask for it before you delete your account.
Signing up again later
You are welcome to create a new account at any time. It is a fresh account: nothing from the deleted one (coins, history, birth details or referral code) is restored.
Free coins are given only once per person. If the new account uses the same mobile number, email address or Google account as the deleted one, it does not get the welcome bonus and can't enter a referral code. It starts with zero coins. You can still buy coins and use every feature as normal.
Before you delete
- Deletion is permanent and can't be undone.
- If you have a call with Pandit Ji in progress or waiting, finish or cancel it first.
- Accounts linked to a Pandit Ji or to Astronath staff can't be deleted from the Profile page; please contact us instead.
Read more in our Privacy Policy, or contact us with any question.
Last updated: 6 November 2026
Sign in to delete your account yourself, or email us using the details below.
Sign inContact and grievances
- Operated by
- To be confirmed
- Trading name
- Astronath Jyotish & Vastu
- Address
- Astronath Jyotish & Vastu, Vedant Complex, Office 11 & 12, Near Gulve Hospital, Narayangaon – 410504, Taluka Junnar, District Pune
- Support email
- To be confirmed
- Phone
- To be confirmed
- Support hours
- To be confirmed
- Grievance Officer
- To be confirmed